The Challenge
Overcoming four-hour arrival windows, hidden contractor fees, and payment friction in the US home services market
Traditional contractor booking in North America is plagued by unreliable four-hour arrival windows, endless phone tag, unexpected on-site price jumps, and paper invoicing. Flopay needed an end-to-end digital ecosystem that brought Uber-like visibility and Apple Pay convenience to trade contractors across plumbing, electrical, entertainment mounting, and general carpentry.
- Eliminating arrival guesswork with sub-second live GPS vehicle tracking and interactive map updates
- Solving on-site scope creep with formal digital change orders and mandatory before/after photo documentation
- Building a multi-trade catalog (Plumbing, Electrical, TV & Audio Mounting, Handyman Assembly) with dynamic rate calculation
- Secure multi-tier checkout supporting Apple Pay, credit/debit cards, and Zelle with payment protection holds until job satisfaction
- Pairing the homeowner experience with FLOPAY Pro for technicians: work orders, travel timers, and photo verification
The Solution
A sleek iOS ecosystem with live GPS tracking, digital scope approvals, and Apple Pay protection
Adam Apps engineered the FLOPAY Home Services iOS customer application optimized for iOS 17+. The app provides homeowners with upfront price transparency, instant scheduling or on-demand dispatch, interactive Mapbox/Google Maps live technician routing, and an interactive scope modification workflow where contractors submit photo proof for direct client sign-off before commencing extra work.
- FLOPAY Customer iOS App: Upfront price discovery, categorized trade browsing, scheduled & emergency dispatch, and live route tracking
- In-App Scope Approval Engine: Digital add-on work authorizations with technician photo proof and instant homeowner sign-off
- Secure US Payment Gateway: Integrated Apple Pay, Stripe payment protection, and flexible card/Zelle settlement holding funds until completion
- Live Geolocation & Push Notifications: Real-time turn-by-turn technician ETA updates, dynamic distance badges, and instant status alerts
- Job History & Photo Archive: Cloud-stored before-and-after photo documentation for warranty, property insurance, and maintenance records
The Result
FLOPAY Home Services launched successfully on the Apple App Store (iOS 17+), giving US homeowners instant on-demand access to verified trade specialists with 100% upfront pricing and zero surprise bills. The app establishes a new benchmark for transparency, eliminating arrival windows and modernizing residential property maintenance.
What we did
- Mobile App Development
- UI/UX Design
- Marketplace Architecture
- Payment Integration
- App Store Deployment
Timeline
8 Weeks
