Shipping Policy

At Adam Apps Pvt Ltd, we primarily provide digital services such as website development, mobile app development, and SaaS-based solutions. While most of our services are delivered electronically, this Shipping Policy outlines how we handle digital and physical deliverables when applicable.

1. Digital Deliverables

1.1 Mode of Delivery

Digital deliverables, including websites, applications, and SaaS solutions, are shared via email, cloud-based systems, or project management tools (e.g., GitHub, Bitbucket, or similar).
Credentials, licenses, and access details for digital platforms will be securely shared through verified communication channels.

1.2 Delivery Timeline

Delivery timelines are agreed upon during project discussions and outlined in the project agreement.
Clients will be informed promptly of any potential delays due to unforeseen circumstances.

1.3 Verification of Delivery

Once the deliverable is handed over, the client is required to verify and acknowledge receipt.
Any concerns or errors must be reported within 7 business days of delivery.

2. Physical Deliverables (if applicable)

2.1 Scope of Physical Deliverables

Physical items, such as documentation or promotional materials, are only shipped if explicitly included in the project agreement.

2.2 Shipping Methods

Items are shipped via reliable courier or postal services, with tracking provided when available.

2.3 Shipping Timeline

The shipping timeline will be communicated during the agreement process and depends on the destination and courier service.

2.4 Shipping Charges

Clients may be charged additional fees for physical shipments unless stated otherwise in the agreement.

2.5 Damaged or Lost Items

If a physical deliverable is damaged or lost during transit, clients must notify us within 5 business days of receipt or the expected delivery date.
Replacements will be provided only if the issue is verified and deemed our responsibility.

3. Service-Specific Policies

3.1 Hosting, Domain, and Email Services

These services do not involve physical shipping and are activated electronically.
The activation timeline will depend on third-party provider processing times.

3.2 Customized Software or Solutions

All customized software is delivered electronically with proper documentation and instructions for deployment.

4. Contact Us for Support

For any issues or queries related to the delivery of digital or physical items, please contact us at:

Email: support@adamapps.in
Phone: +91 8921092317

By engaging with our services, you agree to this Shipping Policy.