The Challenge
Overloaded front desk and a broken mobile experience
The clinic's front desk handled high call volumes for routine appointment bookings. The old website was not mobile-friendly — a critical problem when most patients search for clinics on their phones.
- Majority of calls were for basic appointment requests
- Old site not loading correctly on mobile devices
- No structured specialist or services directory
- Slow page load affecting search engine ranking
The Solution
A patient-first digital experience that reduces operational load
Adam Apps redesigned the clinic's digital presence around the patient journey — from finding the right specialist to booking an appointment.
- Appointment request system active 24/7
- Mobile-first design with Bootstrap framework
- Specialist directory with filterable departments
- WP Super Cache for sub-2-second load times
The Result
Reduced front desk call volume by 30%. Mobile traffic engagement improved by over 50%.
What we did
- WordPress Development
- UI/UX Design
- Performance Optimisation
- SEO Setup
Timeline
4 Weeks